Your Service Partner in Asia
Glowerks is an after-sales support company specializing in software onboarding with focus on 4 key areas: Onboarding, Data Migration, Technical Support and Training.
With a vision of creating a competitive edge and improve profitability of our clients, Glowerks strives to facilitate a hassle-free onboarding experience.
We help businesses outsource their customer engagement while they continue focus on growth. Glowerks provides a diverse team of professionals who are committed to delivering high quality customer experience.
Facilitating a Hassle-Free Customer
Onboarding Specialists are experienced in hand-holding clients through the software onboarding process. They also assist clients in government grants documentation process (PSG/EDG). Providing a seamless experience in the onboarding process, onboarding specialists will ensure clients are ready to embrace the new software.
Data is key to any system set in place. Data Migration Specialists at Glowerks understand the importance of this and provide clients with 100% data importation with the utmost accuracy. From data gathering, importation to implementation, data migration specialists will ensure clients smooth transition from one system to the other.
Support personnel at Glowerks have only one goal in mind: To solve queries of our client's users and provide quick resolutions to tickets raised. With the understanding of requirements from users, the Glowerks support team will take the necessary steps to satisfy doubts anyone has. As they say, "We are only a phone call (or message) away".
Training & Development
The Training team at Glowerks aims to not just introduce your digital solution to customers, but enable the proficient use of systems. With experience in development and delivery of training content, trainers at Glowerks will professionally educate and provide knowledge to users by various means including the creation of manuals and knowledge-base documents. Knowledge is power.
End to end handling of client's journey
Our team of onboarding specialists handhold your customers through the entire implementation journey.
Basic Set up
Handover to provider
Why Should You Choose Us?
Strategic Cost Management
Our team of experts can help manage your client relationships throughout the implementation journey. In turn, help you save costs without compromising on the quality of customer service.
A strong after sales experience will not only increase your customer satisfaction ratings but also add more credibility to your product and brand value.
Your company can focus solely on upward business growth with easier transition to improve sales through efficient optimisation.
Founder | Director | Consultant
Carddio Pte Ltd